Privacy Policy

Last updated: July 5, 2017
Imergex and Valenzuela City Government ("us", "we", or "our") operate the Valenzuela City ALERT Button mobile application (the "Service") This page informs you of our policies regarding the collection, use and disclosure of your Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information to improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Condition.

Our Service

The Valenzuela City ALERT Button is a project of the Valenzuela City Government that aims to speed up the response of local authorities just by pressing a panic button on your smartphone. The Alert Button application is available for download on android and IOS users. With just a press of a button, Valenzuelanos can request assistance
from the Valenzuela ALERT Center which can provide police, medical, or fire emergency services. In addition, a text message will also be sent to the defined preference contact person that you set on your VC ALERT mobile application account. This message will contain your location based from your GPS data, and the personal identifiable information you shared with us.
Information Collection and Use While using our Service, we may ask you to provide certain personal identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to, your name, phone number, and postal address.

Log Data

We do collect information whenever you use our Service ("Log Data"). This Log Data may include information such as your device’s model, operating system, manufacturer, Service's logs, and other statistics. The data is used to improve our service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


The security of the Personal Information that you shared is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secured. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service caters any Valenzuela City resident above the age of 13 ("Children"). If you are under 13 years old, please let your guardian register you for the Product.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at